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At Coistich, we strive for 100% customer satisfaction. If, for any reason, you are not completely satisfied with your purchase, we offer a hassle-free return process. Please note the following details:

Domestic Orders
General Satisfaction Guarantee:
We stand by our products with a 100% Satisfaction Guarantee. No questions asked. However, unique return policies may apply to heavily discounted items or during specific campaigns.

Exclusions – ‘Final Sale’ Items:
Items from the ‘Final Sale’ section are not eligible for Return & Exchange.

Contact Information:
If you wish to initiate a return or have any concerns, kindly reach out to us at coistich25@gmail.com or WhatsApp us at +91 7303289793

Return Process:
Pick-up will be attempted twice. If unsuccessful, kindly send the shipment back to our company address. Reverse Pick Up is subject to service availability in your area pin code.

Important: Kindly ensure that all tags, accessories (such as zippers), and original packaging are included with the return. Missing items may delay or affect the approval of your return, exchange, or refund.

Exchange/Refund :

Customer have to pay extra Rs 99 for exchange. We cannot provide exchange/refund for products that have already been exchanged.

Timeframe for Returns:
You can exchange or return a product within 48 Hours from the date of receiving the order.

Payment Refund Details:
Delivery Charges or any discount coupon amount will not be refunded. For prepaid orders, a 5% processing fee will be deducted in case of a refund. After receiving Product your payment initiate in 24 Hours in your bank Account.